Shipping policy

SHIPPING COST For shipping expenses and order packaging, a contribution will be charged, automatically calculated from the system based on the order.

ITA Shipments: starting from € 5.90 - Free for orders over € 99
EU shipments: starting from 9.90 € - Free for orders over € 149
Extra CEE shipments: please write to info@italiamy.com

Delivery times vary depending on the chosen payment method and the type of delivery service selected. The order will be processed in 24/48 hours.

To facilitate the operations of evasion and delivery of the goods, we recommend that you always insert your phone or mobile number in the appropriate field, so we can easily contact you for any information relating to the order.

At the time of delivery of the products, if some anomaly is encountered (Damaged, open, dented, wet, destroyed, crushed package etc ...) we invite you to accept the package from the courier with Reserve, indicating the reason on the receipt.

This will allow us to solve the problem more easily, requiring compensation for damage to the courier.

Once the package has been accepted with Reserve of control, Write an e-mail immediately at info@italiamy.com describing what happened, attaching the photos of the package with anomalies.